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Tag: transparency in the workplace

The Role of Transparency in Building Trust with Employees and Clients

A company representative explains a transparent complaint process to a client using a tablet, set in a clean, professional office with soft lighting and a large glass window.

I’ve seen firsthand how transparency can transform an organization’s relationship with both employees and clients. When I was navigating my own experience at Harvard, the lack of transparency in their process left me feeling powerless and excluded. That experience taught me something crucial: transparency isn’t just about being nice—it’s about preventing unnecessary damage to everyone […]

Understanding the Rising Legal Risks in Today’s Corporate Environment

Futuristic corporate office with glowing holographic legal documents and compliance symbols hovering over a sleek glass table, set against a cityscape featuring justice statues under a dynamic sky.

No organization wants to deal with conflicts, injuries, and damage. No organization wants to devote untold hours and dollars to investigating and resolving such matters, but all organizations do so at some point. I’ve overseen the representation of traumatized clients in thousands of cases, and what I’ve learned is this: the institutional response often causes […]