I’ve overseen the representation of clients in thousands of cases, and I can tell you this: most of the devastating legal battles I’ve seen could
In any organization, challenges and setbacks are inevitable. Whether it’s a difficult customer complaint, a workplace conflict, or a major organizational change, how teams respond
I’ve overseen the representation of clients in thousands of cases, and I can tell you this: most of the legal disasters I see could have
Transparency is one of the most critical elements in fostering trust within an organization. When employees and clients feel that an organization is open, honest,
When someone comes to you with a complaint, you have a choice. You can see it as a threat to your organization, or you can
In recent years, trauma-informed care has become a focal point in healthcare, education, and social services. But trauma doesn’t just affect patients or students—it plays
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